Shipping policy
Last Updated: 23 June, 2026
Thank you for shopping with FRANKOLA MEDIA. This Shipping Policy explains how we process, ship, and deliver orders placed on our store.
Order Processing Time
All orders are processed within 1-2 business days of being placed. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may take an additional day or two. We will contact you by email if there is a significant delay in shipping your order.
Shipping Origin
All orders ship from our location at 349 Princeton Drive, South Lyon, MI 48178, United States.
Shipping Rates & Delivery Times
We are pleased to offer free standard shipping on all orders shipped within the United States. No minimum purchase is required.
| Shipping Method | Standard Shipping |
| Shipping Fee | Free for all orders. |
| Estimated Delivery Time | 3 to 5 business days after processing |
| Delivery Area | United States |
Delivery times are estimates and begin once an order has shipped, not at the time the order is placed. Delivery times may vary depending on your location and are not guaranteed by FRANKOLA MEDIA.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
Shipping Delays
FRANKOLA MEDIA is not responsible for delays caused by the shipping carrier, severe weather, customs, or other events outside of our control. If your order is delayed, please reach out to us and we will do our best to assist you.
Incorrect Shipping Information
Please double check your shipping address at checkout. FRANKOLA MEDIA is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at benjamin@frankolamedia.online and we will do our best to update the address before the order ships.
Lost or Stolen Packages
If tracking shows that your package was delivered but you have not received it, please check with neighbors and household members, and contact the shipping carrier directly. If you are unable to resolve the issue, contact us at benjamin@frankolamedia.online and we will help investigate.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
FRANKOLA MEDIA LLC
Phone: (248) 834-7259
Email: benjamin@frankolamedia.online
Address: 349 Princeton Drive, South Lyon, MI 48178